FAQ
Meaning of the product icons?
presents our products with affiliate program with which you can earn money.
presents 3rd-party products with which you will receive our special bonus package when purchasing.
presents our products with Master Resell Rights or Resell Rights.
presents our products with Private Label Rights.
What is an eBook?
The term eBook stands for electronic book. It is a book in digital form that can be read on your PC. They come in many different file formats such as Adobe Acrobat (.pdf), Micorsoft Word Document (.doc), Windows Executable File (.exe), Microsoft Compiled HTML Help (.chm)
Most of ebooks at Emart2.com are in the format of either .pdf file or .doc file, or both.
What is Adobe Reader?
Adobe Reader is a free software used to open .pdf files.
You should already have the software installed on your system, but if you do not, you can download it for FREE at http://www.adobe.com/products/acrobat/readstep2.html
Can I print my eBooks?
Yes, you can if the publisher has enabled printing. If you cannot print an ebook due to printing function has been disable, it means that the publisher of the particular ebook does not allow you to print the ebook. Note: We’re NOT a publisher, but distributor.
However, most of the ebooks at Emart2.com can be printed.
Why should I read eBooks instead of paper books?
Ebooks have a number of advantages including immediate availability, an enhanced reading experience through highlighting, search and notes. eBooks can also be read out loud for you by the computer (if enabled by publisher).
Will I ever pay any additional fees on the resale product that I purchase?
NO, not at all. You pay only once. No further monthly fees or other charges unless it’s stated clearly on sale page of the particular product.
Can I sell the resell products?
Yes, absolutely. However, please read the rights included in the package carefully.
What payment methods do you accept?
We currently accept Visa, MasterCard, American Express, Discover, and PayPal.
Can I order from anywhere in the world?
Yes. We use payment gateways like PayPal to accept credit card payment from Internet users worldwide. You can download your purchased package from anywhere.
How will my purchase be delivered to me?
Once you have completed the payment and it has been approved by the payment processing company:
1. You will be redirect to a download page instantly even it’s 2am; AND…
2. An email will also be sent to you with your personal download link and other transaction details.
These are automated processes so you have two ways to download the same purchased package right after completing your payment.
What if I was not redirected to the download page and did not receive my transaction email either?
With 2 different ways to download your product, this kind of problem hardly happens.
Please first check whether our email sent to you has been marked as spam/bulk by your email client or service. If not, please contact and provide us with details about your trasaction so that we can track it down and help you as fast as we can.
What if my download link did not work?
This is very rare, but occasionally does happen. Please contact and provide us with details about your trasaction so that we can track it down and help you as fast as we can.
What if I lost my purchased product(s)?
Please contact and provide us with details about your trasaction(s) so that we can help you as fast as we can.
What if the package or the product is corrupted?
Please just download again.
Are refunds available?
Yes. You will have 30 days FULL money-back guarantee for the products cost. No question asked. No hassle. No funny business. Please read our Refund Policy. Of course, in case of return you will lose all resell rights. Customers who abuse our Refund Policy will be ban forever.
